ADMINS We NEED to - Block Sender AND Delete Message AT THE SAME TIME!

Idea shared by dave bubu - 1/1/2015 at 5:24 AM

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Plain and simple...

We Need to have a button added to our actions menu that can BLOCK Sender and

DELETE the message at the same time!

It takes a long time to go through and check all the boxes to Block a Sender,

just to have to go back and check them all again to Delete.

Please Comment or Like this thread so we can better our Email!

Thanks and Happy New Year Everyone!!!

11 Replies

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Paul Blank Replied

1/5/2015 at 6:30 AM

I think you can simply select a single email from the unwanted sender, select Actions/Block Sender to block (this will block all future mail from that address - no need to select all those messages), and then do a search for all email from that sender, click the checkbox at the top (for Select All), then select Delete...

Employee Replied

1/5/2015 at 2:46 PM

Employee Post

Dave, Paul does mention a workaround for the issue. However, I can see the value of adding a "Block and Delete" menu option for messages. I added this to our features request list for further discussion with the dev. team.

Paul Blank Replied

1/5/2015 at 3:03 PM

One could view that as a dangerous "feature", unless a proper warning is displayed when invoked (because all mail from that now-blocked sender could be deleted, looking back...). Just sayin'.

Steve Reid Replied

1/6/2015 at 7:00 AM

That work around is not practical because search often includes emails that do not completely match the search string.

Paul Blank Replied

1/6/2015 at 7:26 AM

You may be correct on that, but I'd bet it depends upon the search string. I don't believe I've ever seen a search result, for a search string that contains an email address, that returns anything but emails containing that specific address. But I could be mistaken.

Steve Reid Replied

1/6/2015 at 7:30 AM

I just experienced this issue so I know it returns unrelated results. I put in search @monitor.us and the results included messages that also only contained the word monitor. Quotes also have zero affect.

Bruce Barnes Replied

1/6/2015 at 7:39 AM

I have to agree with Paul Blank's notation:

One could view that as a dangerous "feature", unless a proper warning is displayed when invoked (because all mail from that now-blocked sender could be deleted, looking back...). Just sayin'. Paul Blank (Yesterday at 4:03 PM)

If such a feature is implemented, please make certain to include the proper warning if the new feature is selected for use.

I would also consider making this selective-by-domain. I can see many situations where problem users would block and delete, simply because they were aggravated with a specific sender, and then open a ticket, or call screaming, demanding we "undelete" their messages.

Bruce Barnes ChicagoNetTech Inc brucecnt@comcast.net Phonr: (773) 491-9019 Phone: (224) 444-0169 E-Mail and DNS Security Specialist Network Security Specialist Customer Service Portal: https://portal.chicagonettech.com Website: https://www.ChicagoNetTech.com Security Blog: http://networkbastion.blogspot.com/ Web and E-Mail Hosting, E-Mail Security and Consulting

Paul Blank Replied

1/6/2015 at 7:46 AM

Yes indeed, I agree; what would have happened, though, if you had entered a full email address?

Steve Reid Replied

1/6/2015 at 8:13 AM

Well I thought the email address I was looking for was noreply@monitor.us, that returned the same inaccurate results. It should have returned nothing as no emails I have came from that address. I discovered that the correct email I should have been searching for was no-reply@monitor.us, when searching for that it does correctly show only the emails from that address.

Employee Replied

5/3/2018 at 8:04 AM

Employee Post

Hi all,

Thank you for your feedback! With the recent removal of Bayesian filtering, we have discussed some changes to the Block Sender / Mark Spam functionality, and we are open to additional modifications. One proposed planned is to move the selected messages out of the Inbox and into the Junk Email folder when the Block Sender button (renamed to Mark as Junk) is clicked. While this does not delete the messages, it does remove them from the Inbox, so I am going to mark this thread as Planned.

That said, because there are so many threads throughout the Community relating to the Block Sender / Mark Spam functionality, we are creating one centralized thread, linked below, to continue the discussion and ensure we are meeting your needs. This thread and other threads related to the topic will be Locked so we can continue this discussion in one place.

Please review our proposed changes, and participate in the discussion or Subscribe for updates:

DISCUSSION: Block Sender / Mark Spam Functionality

Thank you!!

Employee Replied

3/12/2019 at 1:15 PM

Employee Post

In Build 6911 (Dec 3, 2018) we changed the way the Block Sender feature functions. In a user's Spam Filtering settings, they'll find a Blocked Senders card. On this card, they can choose a block action of None, Move to Junk Email Folder, Move to Deleted Items Folder, or Delete. When a user selects one or more messages and chooses Block Sender, the sender's address will be added to the Blocked Senders list, and the block action will immediately take place on the selected messages and will occur on any future messages from the sender as well.

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