Seeing 'system.domain.admin@domain.com'
Question asked by CCWH - 12/17/2014 at 11:21 AM
Unanswered
Hello all,
 
I have just inherited another SM Server instance from a local hosting company which is going out of business.
 
One thing I have instantly noticed is that every domain has a Primary Domain Admin named 'system.domain.admin'.  Looking at the password it seems to be some kind of SID rather than a password.  Example Password - (a5208a10-5493-690f-b8df-d197a7da4490)
 
I have asked the old email admin and he said that admin was automatically created when the domain was created via their external hosting software (WebsitePanel).
 
These create admins (system.domain.admin) have never logged in and all require locking down or in my opinion removing.
 
Firstly, has anyone seen this before and secondly I am guessing as long as there is an admin for the email server I can remove these auto-generated accounts?
 
Thanks in advance.

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Steve Reid Replied
As long as you are no longer using WebSitePanel to control smartermail, you can remove those no problem.
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CCWH Replied
Thanks Steve. Unfortunately their system still is hosted by WSP so I guess I have to leave them be?
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Steve Reid Replied
If smartermail still needs to be modified through the WebSitePanel interface than you need to keep them. However if they will no longer be making changes to Smartermail because you are no managing it directly, you don't need them... Either way, if you are not running out of users for your license I would leave them.
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CCWH Replied
That's great, thanks Steve. WSP will still be making auto-created accounts so looks like I will be leaving them for now. Bags of licenses too so no drama. Many thanks for your input. Much appreciated.
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John Marx Replied
The passwords are GUID's (Globally Unique Identifiers) and are great as passwords due to the length as well as their unique values.

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