Force Password Change - SmarterTools

Please add the ability to the SmarterMail administrative UI and Web Services to force a user to change their password at next login.

Employee Replied

12/17/2014 at 9:23 AM

Employee Post

Tech Ops, thank you for you suggestion. There have been similar requests for this feature already. I have added it to our features request list for further consideration by the dev. team.

Connie DeCinko Replied

6/14/2016 at 4:15 PM

Please see what you can do to get this into SM16.

Employee Replied

3/12/2019 at 8:45 AM

Employee Post

This feature was added in SmarterMail 16.3.6522 (Nov 9, 2017):

"Domain admins have an option in the Accounts page to expire the password of one or more users, forcing the user(s) to change their account password on the next web interface login."

To find this option, log in as a Domain Administrator. Click on Domain Settings, then click on Accounts. In the Users grid, select one or more users. Then click on the Actions (...) button and select Expire Password. (Alternatively, you can right-click on the user in the grid to select Expire Password.)

Some notes about this feature:

If password changes were disabled for the user, this setting will enable password changes and expire the password of the user. In addition, accounts set to Active Directory authentication cannot have their password expired.

When creating a new user account, you can also enable "Force password change at next login".

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