SmarterTrack 4.8.3701 Released

SmarterTools announces the release of SmarterTrack 4.8.3701. Highlights of the SmarterTrack 4.8.3701 release include:

  • CHANGED: Results in a Ticket's Resolutions tab are now truncated to the first 256 characters per item.
  • CHANGED: The correct icon now displays in the tree view when viewing survey results by agents.
  • FIXED: Canned replies now insert into Tickets and Live Chats as expected in the Firefox and Internet Explorer browsers.
  • FIXED: Closing a pop-up window in the Safari and Chrome browsers now functions as expected.
  • FIXED: Live Chats now end automatically when the browser is closed.
  • And more...

A complete listing of the new features and improvements is available on the SmarterTrack Release Notes page.

To access this latest version, visit the SmarterTrack Download page.

If you have any questions about the SmarterTrack 4.8.3701 release, contact us at sales@smartertools.com.

Thank you for using SmarterTools products!