Unblock / Allow Browser Notifications

We understand that most SmarterMail users do not work in the webmail interface 100% of their day. To accommodate this, SmarterMail utilizes browser notifications in order to alert users of standard activity within their account. For example, when browser notifications are enabled and you are logged into the SmarterMail web interface, you’ll get a pop-up notification at the bottom of your screen when a message is delivered to your inbox, a calendar reminder is triggered or a team chat message is received.
 
(For more information on browser notifications, please refer to Modify What Triggers Browser Notifications.)
 
If browser notifications were blocked when SmarterMail requested permission, you must manually adjust your browser settings in order to allow these alerts. Please review your browser documentation for more information on enabling browser notifications per site or review the steps for some common browsers below:
 

Google Chrome (version 58)

Follow these steps to allow SmarterMail notifications in Chrome:
 
  1. Open Chrome and navigate to your SmarterMail site. 
  2. To the left of the web address, click on the Lock icon
  3. Next to Notifications, change the dropdown arrow from Block to Always allow on this site
  4. Click Reload to refresh the site and render your changes. 
For more information, please refer to the Google Chrome Help.

 

Mozilla Firefox (version 53)

Follow these steps to allow SmarterMail notifications in Firefox:
 
  1. Open Firefox and navigate to your SmarterMail site. 
  2. To the left of the web address, click on the Lock icon
  3. Under the Permissions section, click on the X to the right Receive Notifications - Blocked.
  4. The next time a notification is triggered, SmarterMail will request permission to send notifications again. Checkmark Remember this decision, then click Allow Notifications.
For more information, please refer to the Firefox Help Topics.
 

Microsoft Edge (Version 38)

Follow these steps to allow SmarterMail notifications in Edge:
 
  1. Open Edge and click on the More (...) button in the upper right corner. 
  2. Click on Settings
  3. Scroll down and click on View advanced settings.
  4. Under Notifications, click Manage.
  5. Find your SmarterMail site and toggle the slider to On
For more information, please refer to the Windows Blog
 
Learn more about using SmarterMail for your email accounts and company-wide instant messenger.

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