Create Additional Personal Calendars

SmarterMail allows users to create multiple personal calendars a single user account in order to better organize appointments. Along with being able to add as many calendars as needed, users can choose their own custom color for the calendars available, giving them the ability to dictate the calendar for the appointment at a glance. Furthermore, users can sync their additional account calendars using Exchange ActiveSync, Exchange Web Services, CalDAV and SharePoint. 
 
This article applies to recent versions of SmarterMail. View articles for SmarterMail 15.x and earlier.
Follow the steps below to create additional personal calendars:
 
  1. Log into SmarterMail as an end user or Domain Administrator.
  2. Click on the Settings icon.
  3. Expand the My Settings folder and click Calendar Settings in the navigation pane.
  4. Click on the Calendars tab and click Add in the content pane toolbar.
  5. Enter the Display Name and choose the color for appointments.
  6. Click Save.
 
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I have set up multiple personal calendars, but can't get them to sync correctly with Mac, iPad or Android. All calendar events convert to the default calendar when sync'd. Do you have a knowledge base article to solve this?
Richard Taylor (March 12 at 4:37 PM)
Hi Richard! We don't have a KB regarding this; however, the syncing functionality will vary slightly per device and syncing protocol used. For example, when syncing with ActiveSync on Android, secondary calendar appointments do sync, but they look to be part of the primary calendar. When syncing with ActiveSync on iOS, on the other hand, you should see appointments from the primary and secondary calendars separated out on their own calendars. I would encourage you to reach out to our Support Department for a review of your syncing functionality if things aren't working as expected. They should be able to help you out!
Andrea Rogers (March 15 at 9:19 AM)

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