Although there are many benefits to using SmarterTrack's Community, some companies may wish to disable it. To remove the Community section from your portal you'll simply need to edit the viewing permissions per brand. 

Applies to SmarterTrack 11.x-12.x

Follow these steps to disable the Community:
 
  1. Login to the SmarterTrack management interface as the system administrator.
  2. Click the Settings icon.
  3. Expand the Manage folder in the navigation pane.
  4. Click on Brands. A list of available brands will load in the content pane.
  5. Select the desired brand and click Edit. NOTE: The Community is a brand level setting; to disable it completely you need to modify each brand.
  6. Click the Permissions tab in the content pane.
  7. In the View Community drop down menu select Nobody.
  8. Click Save.
For more information, please see the Community page of the SmarterTrack Online Help

 

Applies to SmarterTrack 10.x

Follow these steps to disable the Community:
 
  1. Log into the SmarterTrack management interface as the System Administrator. 
  2. Click the Settings icon.
  3. Expand the System Settings and Organization folders.
  4. Click Brands in the navigation pane. A list of available brands will load in the content pane.
  5. Select the desired brand and click Edit. NOTE: The Community is a brand level setting; to disable it completely you need to modify each brand.
  6. Click on the Community tab.
  7. Change the settings for View Thread Restriction and New Thread Restriction to Nobody.
  8. Click Save.
For more information, please see the Community page of the SmarterTrack Online Help

 

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