Reactivate SmarterTrack

If you have purchased a new add-on or moved SmarterTrack to another server, the product may need to be reactivated.

Applies to SmarterTrack 11.x-12.x

Follow these steps to reactivate SmarterTrack:
 
  1. Log into SmarterTrack as the system administrator. 
  2. Click the Settings icon.
  3. Expand the Configure folder in the navigation pane.
  4. Click Licensing in the navigation pane. The licensing information will load in the content pane.
  5. Click Reactivate in the content pane toolbar.

 

Applies to SmarterTrack 7.x-10.x

Follow these steps to reactivate SmarterTrack:
 
  1. Log into SmarterTrack as the system administrator. 
  2. Click the Settings icon.
  3. Expand the Activation folder in the navigation pane.
  4. Click Licensing in the navigation pane. The licensing information will load in the content pane.
  5. Click Reactivate in the content pane toolbar.
For more information, please refer to the SmarterTrack Online Help.

 

Learn more about SmarterTrack’s helpdesk system, which includes live chat, a self service portal and knowledge base software.

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