Import Contacts to SmarterMail

SmarterMail supports importing contacts from two different types of files: vCards (VCF) and comma-separated text files (CSV). SmarterMail also supports importing from a .zip file containing any combination of these files.

This article applies to recent versions of SmarterMail. View articles for SmarterMail 15.x and earlier.

Importing vCard or zipped vCard files
Follow these steps to import vCards to SmarterMail:

  1. Log in to SmarterMail.
  2. Click the Contacts icon.
  3. Click the Actions menu in the navigation pane toolbar.
  4. Then click Import/Export and click Import.
  5. Upload a file and click OK.
  6. Click Next in the content pane toolbar.
  7. If any conflicts occur, you will be asked to resolve them by performing one of the actions below:
    • Add Contact - This option adds a completely new contact record with the information in the vCard.
    • Replace - This option replaces the contact in the box with the new one being uploaded. To examine the properties of the close match contacts, however your mouse over the magnifying glass icon in the list at the bottom of the page.
    • Skip - This option skips this contact and omits the uploaded contact information.
  8. Once all conflicts are resolved, the process is complete.

Importing CSV or zipped CSV files
Follow these steps to import CSV files to SmarterMail:

  1. Log into SmarterMail.
  2. Click the Contacts icon.
  3. Click the Actions menu in the navigation pane toolbar.
  4. Then click Import/Export and click Import.
  5. Upload a file and click OK.
  6. Map the contact fields from your CSV to SmarterMail fields by choosing them from the dropdown boxes.
  7. Click Next.
  8. If any conflicts occur, you will be asked to resolve them by performing one of the actions below:
    • Add Contact – This option adds a completely new contact record with the information in the vCard.
    • Replace – This option replaces the contact in the box with the new one being uploaded. To examine the properties of the close match contacts, however your mouse over the magnifying glass icon in the list at the bottom of the page.
    • Skip – This option skips over this contact and omits the uploaded contact information.
  9. Once all conflicts are resolved, the process is complete.

 

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contact categories do not import or export and I would like to see this feature fixed or added or explained why.
digital.iway (June 4, 2015 at 10:00 AM)
Is there a way to "Add Contact" for all remaining contacts? I'm working with a client who has over 5K contacts, with probably over 1000 that are duplicates in some way. He doesn't want to have to click "Add Contact" 1000 times. There should be an option: "Do this for all remaining contacts".
Jim Rosemary (August 22, 2016 at 6:11 PM)
Appreciate the feedback, Jim. This functionality is not available but I can definitely see the value. I followed up with you via email with more information.
Andrea Rogers (August 24, 2016 at 1:42 PM)
I would love to have this feature. Is there any news about it?
Maxime Collot (March 28 at 2:43 AM)

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