2
Wrong scheduled times in internet calendar
Problem reported by Rudolf Lindinger - 4/4/2024 at 2:57 AM
Submitted
Hello,
i have the following problem:
i create a calendar entry - for example 8 to 10 am (UTC+1)
it is shown right in webinterface and in MAPI (emClient). the same calendar is used as internet calendar (shared cal) in outlook. and there the times are wrong. here it is not 8 to 10 - it is shown from 10 to 12.

emclient:


webinterface:

oulook (shared webcal):

i downloaded the ics-file. here is the entry:
BEGIN:VEVENT
CLASS:PUBLIC
CREATED:20240404T092800Z
DESCRIPTION:
DTEND;TZID=Europe/Berlin:20240512T100000
DTSTAMP:20240404T092800Z
DTSTART;TZID=Europe/Berlin:20240512T080000
LAST-MODIFIED:20240404T092800Z
LOCATION:
ORGANIZER;CN=xxxxxxxx:MAILTO:xxxxxxxxxxxxxx
PRIORITY:5
SEQUENCE:0
SUMMARY:Test
TRANSP:TRANSPARENT
UID:xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
X-MICROSOFT-CDO-BUSYSTATUS:FREE
END:VEVENT

Also interesting is, that at the end of the ics-file are TWO Timezone entries:

BEGIN:VTIMEZONE
TZID:Europe/Berlin
X-LIC-LOCATION:Europe/Berlin
BEGIN:STANDARD
DTSTART:20221030T030000
RRULE:FREQ=YEARLY;BYDAY=-1SU;BYMONTH=10
TZNAME:CET
TZOFFSETFROM:+0200
TZOFFSETTO:+0100
END:STANDARD
BEGIN:DAYLIGHT
DTSTART:20220327T040000
RRULE:FREQ=YEARLY;BYDAY=4SU;BYMONTH=3
TZNAME:CEST
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
END:DAYLIGHT
END:VTIMEZONE

BEGIN:VTIMEZONE
TZID:W. Europe Standard Time
X-LIC-LOCATION:Europe/Berlin
BEGIN:STANDARD
DTSTART:20221030T030000
RRULE:FREQ=YEARLY;BYDAY=-1SU;BYMONTH=10
TZNAME:CET
TZOFFSETFROM:+0200
TZOFFSETTO:+0100
END:STANDARD
BEGIN:DAYLIGHT
DTSTART:20230326T020000
RRULE:FREQ=YEARLY;BYDAY=4SU;BYMONTH=3
TZNAME:CEST
TZOFFSETFROM:+0100
TZOFFSETTO:+0200
END:DAYLIGHT
END:VTIMEZONE

All entries created before Feb. 22, 2024 are shown right. All entries created after are shown wrong in the shared calendar.

Any ideas?
Thank you
Rudolf

6 Replies

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1
Brian Bjerring-Jensen Replied
create a ticket.
0
Skillworks Replied
I have similar issue, we create an appoint 9.00-10.00 some destination show +1 (10-11). We hve the issue ith the same UTC :Europe/Berlin.
If i create the appont by MAPI/Outlook we have the isse but not with all receipient.
0
Skillworks Replied
I make other test... the problem seems to exists only when the recipient has Microsot Exchange on promise (i'm able to replicate with exchange 2013 and 2019 italian version).

Luca
0
Andrea Free Replied
Employee Post
Hi Luca,

Would you please submit a support ticket so we can review this with you? We'd love to get this replicated and resolved. 
Andrea Free SmarterTools Inc. 877-357-6278 www.smartertools.com
0
Skillworks Replied
We have old ticket 06C-2CA46B6D-0B1A
0
Andrea Free Replied
Employee Post
Hi Luca,

Since that ticket is closed out and a few months old, I'd ask that you please submit a new ticket from the My Tickets page so we can start a new review of this issue. 
Andrea Free SmarterTools Inc. 877-357-6278 www.smartertools.com

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