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max message size per user
Question asked by Oliver - 2/27/2024 at 1:58 PM
Unanswered
Hello,

It is possible to set the maximum size of a message per domain.
Is it also possible to set the maximum message size per user?

Best Regards
Oliver

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What SM version you using ?
Inbound or outbound ?

Yes for domains
In build 8797 as the smarter mail administrator, you can define the domain defaults system wide, 


Then you can go to each domain and define the default per domain if you want it different.



www.HawaiianHope.org - Providing technology services to non profit organizations, low income families, homeless shelters, clean and sober houses and prisoner reentry programs. Since 2015, We have refurbished over 11,000 Computers !
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Oliver Replied
Hello Curtis,

Thank you for your message.

I was aware of the setting per domain or by default.

I just wanted to know whether it can also be set per user, as this would be very helpful for my scenario. However, this does not seem to be the case.

Best Regards
Oliver
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Kyle Kerst Replied
Employee Post
Correct Oliver, this cannot be set on a per-user level. What is the scenario you're trying to account for?
Kyle Kerst System/Network Administrator SmarterTools Inc. (877) 357-6278 www.smartertools.com
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I can imagine a scenario.  A user in an org that is not too savy and needs a sanity check just for them.
Someone that does not understand that sending a 25 Meg PDF file (because they dont understand how to look at a file size) out to an entire mailing list of like 5,000 people, instead of uploading a file and making a link to it.
One of the orgs we work with, the marketing person built a PDF packed of an event they were doing. all kinds of high res photos. The document was 75 Meg.  They tried sending that out to a mailing list of about 1,000 people, then complained that it would not go out.

+1 on this type of request from us.  I think it is needed.

www.HawaiianHope.org - Providing technology services to non profit organizations, low income families, homeless shelters, clean and sober houses and prisoner reentry programs. Since 2015, We have refurbished over 11,000 Computers !
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Oliver, you might be able to try to "events" feature as a smartermail admin.
Not to block an email, but you can create an "event" trigger and when the criteria is met get an email or notification or something for it. In this below I have it set that if an email is sent that is larger than 10Meg then you can take various actions
www.HawaiianHope.org - Providing technology services to non profit organizations, low income families, homeless shelters, clean and sober houses and prisoner reentry programs. Since 2015, We have refurbished over 11,000 Computers !
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Oliver Replied
Hello Kyle,

thank you for your question.

Here are two examples:
Unfortunately, it has now become the norm for users to send large amounts of data by email. The majority of a company's employees should be able to get by with a small size of up to 10MB for receiving/sending. However, there are always departments that require a larger size for receiving/sending. To make it possible for this small group of employees, however, the limits must be raised for the entire domain. This is then used by everyone and leads to an unnecessary performance load on the server and memory consumption.

In the second example, you can see the benefits as a cloud provider. It would be good if you could offer customers packages that also differ in terms of receiving/sending size. Since mailboxes with a higher receiving/sending size also require more performance or bandwidth, they should be priced higher.

Best Regards
Oliver
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Oliver Replied
Hello Curtis,

thanks for your suggestion.
I will try it out with rules. I would just find it a much cleaner solution if I could set it up in the user settings.

Best Regards
Oliver

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