Treat Smartermail Contacts as Trusted Senders
Idea shared by Scarab - December 1, 2014 at 2:59 PM
I guess I had been working all these years under the assumption that Contacts are treated by Smartermail as Trusted Senders and just now came to the realization that they are in fact not (and probably never were). A customer wanted me to explain to them why they had to import their Contacts twice, once as Contacts and a second time as Trusted Senders. I didn't really have a good explanation for them as I have to agree that doing such is tediously redundant, especially considering Contacts can be automatically synchronized with email clients where as Trusted Senders cannot.
Would it be possible, in a future version of Smartermail, to treat Smartermail Contacts as Trusted Senders?

5 Replies

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Derek Curtis Replied
December 2, 2014 at 8:33 AM
Employee Post
Anything is possible, Scarab :)
I had this request added to our discussion list. By default, contacts are NOT added to trusted senders because not everyone someone adds as a contact is, necessarily, a trusted sender. However, we may consider adding an option in a future release.
Derek Curtis
SmarterTools Inc.
(877) 357-6278
Michael Breines Replied
December 3, 2014 at 9:29 AM
Seems this could be an option toggled on or off by the system or domain administrator.
kevind Replied
August 16, 2016 at 3:37 PM
CharlesWorks, thanks for raising awareness of this issue which has been on the list for a long time...  Why would you not trust someone in your Contact List?
It's time to get rid of Trusted Senders. See all the reasons in this follow-up thread:
(it's on the top 10 list for most votes)
Matthew Leyda Replied
September 12, 2016 at 6:38 PM
It's going on 2 Years of being "Under Consideration". It would be nice to get a answer.
Kendra Support
Junk Email filtered ISP
Andrea Rogers Replied
January 24 at 9:42 AM
Employee Post
Thank you for your feedback! In SmarterMail 16, which is currently in BETA, contacts will be considered Trusted Senders by default. A message will appear in the Trusted Senders section in order to notify users of this change. 
Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278

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