Hi Tony, I just sent you a message about this by email but you may not receive it. You're not receiving our emails due to a DNS issue in SmarterMail. Can we set one of your DNS addresses to Google DNS at 8.8.8.8?
Also - your issue has received consistent attention since being submitted, and as of right now is being looked at by our development team. We hope to have feedback for you soon.
Kyle Kerst
System/Network Administrator
SmarterTools Inc.
(877) 357-6278
www.smartertools.com