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clamd.exe keeps crashing
Problem reported by Greg Corwin - May 15 at 11:36 AM
Submitted
In the past couple days clam.exe keeps crashing about every 30 seconds.  Here is the log file entry

Faulting application name: clamd.exe, version: 0.97.1.0, time stamp: 0x5058d225
Faulting module name: MSVCR100.dll, version: 6.2.9200.21815, time stamp: 0x56eaff87
Exception code: 0xc0000135
Fault offset: 0x00078f3a
Faulting process id: 0xe74
Faulting application start time: 0x01d2cda868a45c0f
Faulting application path: C:\Program Files (x86)\SmarterTools\SmarterMail\Service\Clam\bin\clamd.exe
Faulting module path: MSVCR100.dll
Report Id: a655acd6-399b-11e7-93f4-0030488f0491
Faulting package full name: 
Faulting package-relative application ID: 
 
I did run Windows FSC and it reported zero problems.  Suggestions?
-GWC

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Scarab Replied
May 15 at 4:18 PM
MSVCR100.dll isn't part of Clam but it is a dependency that it needs to work properly. It is part of the Microsoft Visual C++ 2010 Redistributable Package. Exception Code: 0xc0000135 means that the .dll was not found, which since it is showing a version it means that another install replaced it with a different/older version (you should have version 10.00.402191.1 in your \Windows\System32, assuming you are running 32-bit version of Windows Server). I would download this package from Microsoft and do an install, it should fix the problem for you. 

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