I'm trying out SM16 beta and trying to keep an open mind - but it's so much different than before I'm really hoping that we as administrators don't spend more time administrating, and even more importantly, I'm hoping our users don't get completely lost (which means more time providing support). First impressions are not positive, but again I'm trying to keep an open mind about it.
I "think" one of the goals of SM16 (and SmarterMail since the first version) is to eliminate the need for the end-user to have an email client and instead use this new universal responsive webmail interface. I'm not convinced that's what people actually want given that all form factors from desktop to mobile have good free email consuming apps or programs, but I'll go along with it.
So with that in mind I'm testing things out on my iPhone 6 using Safari and it's virtually unusable. Things don't appear to be "responsive" down to the size of a phone (either landscape or portrait), and to make things worse, horizontal scrolling isn't available. I cannot read emails for example without collapsing the folder pane. Even then, the pane for viewing the message is extremely narrow and doesn't display well.
To be fair I had never even logged into the mobile version of SM15 or before, so perhaps these problems exist there too. But that statement echoes that maybe there isn't even a need for a phone-size form factor webmail interface. If there is a need (and I'm open to convincing that there is) then it needs to work much better than now. I'd rather the core engine of SM16 be the focus, but maybe that's just me.
With the BETA expiring in less than a month it appears that things are quite a long ways away from being ready. I hope that the core mailservice.exe engine is further along (or is a higher priority).
I'll keep testing but my enthusiasm for v16 has diminished quite a bit once playing around with it :(