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How to add new Email Accounts
Question asked by John Mitchell - November 1, 2016 at 4:24 AM
Unanswered
Hi All...is there a way to add new user accounts....have created new SMTP Accounts but mail directed to that address fails???????

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John Mitchell Replied
November 1, 2016 at 4:48 PM
Hi Guys....was a bit early in my questions. Have just taken over as Admin of the groups Mail and am finding all the previous Admins did not set everything up correctly, Thanks for the response.
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Von-Austin See Replied
November 2, 2016 at 10:32 AM
Employee Post
John,
 
I will be glad to assist you with this. Regarding the new accounts, you will want to create these under the Users section (Settings -> Domain Settings -> Users), users created here will then begin to receive mail directed to the desired address.
 
When you attempted to send to the newly created users, were you receiving bouncebacks with status codes you can provide ? 
Von See
Technical Support Specialist / Internal IT
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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