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Migrating Smartermail 9.x to 15.x
Question asked by Francis Gibbons - October 14, 2016 at 10:46 PM
Unanswered
Hello All,
 
I am setting up a new server and need to take customers off of SM 9.x and get there data inbox, folders, emails, contacts, etc... and bring it to my new server using SM 15.x. I already tried these two questions but didn't have any luck you can find them both here:
 
1. https://portal.smartertools.com/kb/a2726/move-a-domain-from-one-smartermail-server-to-another.aspx
 
2. https://portal.smartertools.com/kb/a2724/migrate-smartermail-to-a-different-server.aspx
 
Now when I tried them I stopped the mail server copied just the domains folder but not the mailconfig or domainlist because I am creating these existing accounds new in Plesk 12 and not sure if coping those two files would cause SMail issues.
 
Can someone please give me the easiest advice to copy user data to the new server?
 
Thanks,
 
Frank G.   

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