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Is there a way to turn off automatic time logging for tickets?
Question asked by Dan - July 26, 2016 at 10:13 AM
Answered
Is there a way to turn off automatic time logging for tickets?  We're interested in using it for manually logged time only.

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Rod Lasky Replied
July 26, 2016 at 10:22 AM
Employee Post
Hi Dan.  Go to Settings >> Configuration >> Management Interface, and turn off "Enable automatic time log creation".
Rod Lasky
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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