Hey Brent!

 

Unfortunately, I don't know of a good way of adding a message to the tops of emails... One thing you could do though is add a prefix to the subject using content filtering. You wouldn't want to enter that entire line, as it'll make the subject pretty long, but something like "External Email" might work. For this, you would set your condition to 'From specific domains' and on the next page, choose 'Does not match' and enter your domain. Then set the action as 'Prefix Subject'. 

 

I wonder if other users might like to see this functionality as well. I could change this thread from a Question to a Proposed Idea to facilitate a feature request. What functionality would you like to see? We could potentially add this to the Events or Content Filtering section -- something that would add a message to incoming emails, either as a prefix to the message or as a footer. 

I've changed this over from a Question to a Proposed Idea. What are your thoughts on how this functionality should be added? Would you prefer to see it in the Content Filtering or Events section? The developers would have a discussion about this, but I'd love to hear your thoughts on it.

 

Thanks,

One note, if I may, with regards to where to insert the note: care should be taken where an how the disclaimer is inserted so as to not ruin the formatting / display of the emails. We`ve had a similar function with another email solution which was inserting a custom disclaimer to emails passing though and depending on the email client used to compose the mails, the formatting would be destroyed in certain cases (probably since the disclaimer was added when the mail passed through the server and probably HTML tags were not properly closed).

 

This feature would be very nice to have, so looking forward to hearing something new about it!

Great, thanks for the input everyone! Feel free to add more. When our developers discuss this possibility, it'll be good to have different ideas to throw around :) 

It would be nice to be able to edit the text with html tags if the message received is html (ie. bold, underline, colors, etc).