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How does an all users alias work?
Question asked by Jonathan Allen - March 16, 2016 at 6:48 AM
Answered
   When emailing an all users alias does this send an email to all actual email address and alias addresses on the domain or only to actual email addresses?  Also, can the alias be controlled as far as who can send emails to it?

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Andrea Rogers Replied
March 17, 2016 at 3:53 PM
Employee Post
Just to confirm... Are you referring to a Catch-All Alias? Or a normal alias that includes every user on the domain? 
 
In response to your second question, aliases can be restricted to only allow email from addresses that match its domain by using the Internal Only setting. 
Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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Andrea Rogers Replied
March 18, 2016 at 2:58 PM
Employee Post
Hey Jonathan,
 
Thanks for the update! When you select the option to "Include all domain users" on an alias, messages sent to that alias will be delivered to every user's mailbox on that domain. Aliases would not be included, as these don't have mailboxes associated with them. 
 
Regarding the "Internal only" setting, it looks like I was actually mistaken... The "Internal only" option will restrict mail delivery to only domains on your server. While an email sent to the alias from Gmail will not be delivered, an email sent from another domain on your server should. The main idea for this functionality was to avoid getting spammed from outside senders to an alias that potentially reaches all of your domain's users. In scenarios where customers have multiple domains that they control on one server, they may want to send messages cross-domain. 
Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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