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Where is the MSI installer?
Question asked by Martin Schaible - 8/12/2015 at 12:45 PM
Answered
We used to work with the MSI-installer of SmarterMail for new installations and update. For both tasks we're using our software deployment. SmarterMail will be deployed silently with no user interaction. Therefore the MSI file was used instead of the exe file.
 
Unfortunately SmarterTools does not offer the download of the MSI file anymore. Any reason for this?
 
Thanks
 
Martin

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Bruce Barnes Replied
While I am not answering for SmarterMail, I suspect the MSI installer may have been discontinued because of the new requirements that the installer check for several required files and prerequisite software.
Bruce Barnes ChicagoNetTech Inc brucecnt@comcast.net Phonr: (773) 491-9019 Phone: (224) 444-0169 E-Mail and DNS Security Specialist Network Security Specialist Customer Service Portal: https://portal.chicagonettech.com Website: https://www.ChicagoNetTech.com Security Blog: http://networkbastion.blogspot.com/ Web and E-Mail Hosting, E-Mail Security and Consulting
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Martin Schaible Replied
Also an MSI installer can check dependencies and would throw an error, mostly an 1603, if eg. the libraries are not installed. Form a technical point of view, this wouldn't a reason to discontinue the MSI installer.
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Andrea Free Replied
Employee Post Marked As Answer
Hey Martin!
 
The MSI installer was removed from the Downloads page because we noticed too many customers using it incorrectly and it caused issues with their installations. You can find it below:
 
www.smartertools.com/downloads/SmarterMail14_Setup.msi
Andrea Free SmarterTools Inc. 877-357-6278 www.smartertools.com
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Martin Schaible Replied
Hi Andrea
 
Many thanks, you saved my day!

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