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SMTP Outbound IP address issue
Problem reported by Ashish Shah - August 11, 2015 at 10:48 AM
Submitted
Whenever we enable another IP address in outbound SMTP, it still takes the primary IP address of the server. This happens with all the smartermail installations. Earlier it used to work without any issue. But nowadays it does not work. Is this some kind of bug? Please provide a solution.

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Employee Replied
August 11, 2015 at 1:42 PM
Employee Post
Please make sure that your  Outbound IPv4 is set to "Use the Domain IP".  You can find this setting when you are logged in as the system admin under Settings | Protocol Settings | SMTP Out tab.  Then make sure the domain is using the IP address you want.
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Ashish Shah Replied
August 17, 2015 at 5:31 AM
I tried your solution, but it still does not work.
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Employee Replied
August 17, 2015 at 10:54 AM
Employee Post
At this time I would recommend opening up a support ticket.  If you setting are correct and it is not sending out via the domain IP then this is something support will need to look into.
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Ashish Shah Replied
August 17, 2015 at 10:08 PM
I have submitted a ticket. The ticket no. is 0BB-1D657A4B-0B50.

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