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Message Priority - what's the Enabled checkbox for?
Question asked by kevind - July 29, 2015 at 2:29 PM
Answered
Hello, here's a usability question and possible improvement...
 
Under Settings -> Defaults -> Domain Defaults -> Priority tab, every type of message has an 'Enabled' checkbox.  My question is why?  I looked in the help and didn't see any explanation of how this box is used.
 
My guess is that you need to check it in order for it to work. But that seems counter-intuitive.  For example, under the Limits tab, there's no 'Enabled' check box for Disk Space, Aliases, Users, etc.  The settings just work based on the number that's there.
 
Unless I'm missing something, my suggestion would be to get rid of these Enabled checkboxes.  Or put the checkboxes before the setting and dim the value unless it's Enabled.  At a minimum, update the Help to say what they're for and how to use them.
 
Thanks,
Kevin

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David Jamell Replied
April 22 at 7:01 AM
I would also like to know the answer to what the "enabled" check box is for.
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J Lee Replied
April 24 at 11:04 AM
This function appears to work sporadically for me and I and others have asked for a revamp of Mail Priority's, but it has not come yet. 
J. Sebastian Lee
Service2Client LLC
6333 E Mockingbird Ste 147
Dallas, TX 75214 - 877.251.3273
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Andrea Rogers Replied
April 24 at 11:04 AM
Employee Post
Hi guys,
 
The Enabled checkbox allows you to enable a different priority than the default. However, I do agree that they may be a bit unnecessary. That said, things are a bit different in SmarterMail 16.x with the priority and how items are displayed, so this won't be an issue in future versions. 
Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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