14
Suggestion : Domain - Acceptable Use Policy - on First Login
Idea shared by Curtis Kropar www.HawaiianHope.org - July 23, 2015 at 11:32 PM
Declined
Aloha !
I got a suggestion that I think would make a lot of domain administrators and company owners happy.
 
Feature :
Create a feature with the ability for domain admins to turn on and display an
"Acceptable Use Policy"
on First Login. 
 
Function :
Domain Admins could fill out a form in smarter mail "Domain Settings" that includes their companies Acceptable Use Policy (AUP). This could include things like "company use only", "no contest signups", "Auto Responder use" etc.
 
As a user logs in for the first time they would be presented with the AUP if it was turned on. They would have to click "I Agree"
A notice then gets sent to the domain admin to confirm the user has agreed and has accessed their email.
 
Additionally, If a companies AUP changes or is modified, the domain admin could make an update and then push that back out to all of their users to see and accept again at the next login.
 
Almost every one of our clients would use this.
www.HawaiianHope.org - Providing technology services to non profit organizations, homeless shelters, clean and sober houses and prisoner reentry programs. To date we have given away over 1,000 free computers.

9 Replies

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4
Robert Emmett Replied
July 31, 2015 at 1:27 PM
Employee Post
Curtis, I have added this to our features request for further consideration by the development team.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
3
CCWH Replied
August 10, 2015 at 2:42 PM
This is a great idea! We use these as Electronic Communications Policies (ECP) for Exchange clients to sign off. We advise clients to add them to their domain login but has always been missing from clients using our SM solutions.
3
Tim DeMeza Replied
August 11, 2015 at 6:43 AM
Great Idea!  Please consider this!
0
Curtis Kropar www.HawaiianHope.org Replied
December 11, 2016 at 5:22 AM
Hi
Has this been implemented yet in any Smartermail Version Newer than :
SmarterMail Enterprise Edition
Version 14.4.5801
?
 
www.HawaiianHope.org - Providing technology services to non profit organizations, homeless shelters, clean and sober houses and prisoner reentry programs. To date we have given away over 1,000 free computers.
0
Andrea Rogers Replied
January 25 at 1:16 PM
Employee Post
Hi everyone,
 
Thank you for your feedback on this request! After much consideration, we have come to the conclusion that this functionality is not on our road map for SmarterMail. 
 
That being said, a similar solution may be achieved by customizing the SmarterMail login page. In SmarterMail 14.x, we added the ability for each domain to have their own, unique login page. With that addition, companies can customize the SmarterMail login page to add a company logo, provide additional branding text, or simply adjust the default "Login to SmarterMail" text to be more in line with an overall brand message. With the ability to add custom text to the login page of SmarterMail, administrators could add their acceptable use policy information with a disclaimer of "By using these services, you agree to..." -- or something along those lines.
 
In addition, with the introduction of SmarterMail 16.x, which is currently in its BETA release, ALL functionality will be exposed to the API. That means that EVERY aspect of SmarterMail will have its own web service call, allowing companies to build upon our platform however they want. 
Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
4
Curtis Kropar www.HawaiianHope.org Replied
January 26 at 12:38 AM
So, instead of building in a feature - once and done, instead the thousands and thousands of individual smarter mail admins are expected to custom build and custom code the product to achieve the same result. How many total man hours will be wasted on this by the thousands and thousands of smartermail admins ?
 
The point of me using a product, especially an administrative level type of product and tool like SmarterMail, is to find one that does what I want and automate as much as I can, so i can spend more critical and productive time with larger issues, and not have to constantly baby sit all of the minor things that suck up my time. Like having to invest Lord knows how many hours to customize something, test it, modify it, retest it and then roll it out.Then, hope it stays working with the next patch, release or update. 
 
I am battling spammers and hackers daily, trying to keep ahead of the sheer volume of garbage out there, now i have to stop all of that critical activity, and play web designer to custom build something that should be part of the product to begin with ? (and i am not just referring to this, but other potentially declined items as well)
 
Our virtual server company told me the same thing when i asked about automating backups. "Oh, it is part of the API and you can custom build the exact way you want to backups to work"
Wait.. so the normal product cant even make basic backups on its own ? i have to custom build that ? are you kidding ?
We are now looking for a new vendor for our virtual servers, or will just host our own since we will have to invest so much time into it anyway.
 
I see a lot of the canned "decline" responses on here in the last day or so. I would caution SmarterTools of the act of constantly saying "no" to requested features and fixes too many times. At some point people will start looking for other options to address their issues needs.
www.HawaiianHope.org - Providing technology services to non profit organizations, homeless shelters, clean and sober houses and prisoner reentry programs. To date we have given away over 1,000 free computers.
0
Matthew Leyda Replied
January 26 at 5:00 AM
Curtis,
Be careful what you ask for. After I brought up my frustrations over SM not responding the Requests/Bugs instead of ignoring them they Declined them or said they would be in a future version (I can only assume this means Ver 17 or later)
Kendra Support
http://www.kendra.com
support@kendra.com
425-397-7911
Junk Email filtered ISP
2
Curtis Kropar www.HawaiianHope.org Replied
January 26 at 10:09 AM
Yep, well that is exactly what happened to me too so far. This is one of them, I sent them a list of like 18 different topics that have been outstanding for like close to 2 years, When i logged in today to check something different, I saw that there were like 8 other threads marked declined. I am hoping this is not going to turn into the standard method of dealing with us.
www.HawaiianHope.org - Providing technology services to non profit organizations, homeless shelters, clean and sober houses and prisoner reentry programs. To date we have given away over 1,000 free computers.
2
Matthew Leyda Replied
January 26 at 11:50 AM
Curtis,
This happened with Imail back in 2005 and when they doubled there price I bailed to smartermail. I'm beginning to think about moving on. Kind of depends on Ver16 and if SM decides to start listening to there customers.
Kendra Support
http://www.kendra.com
support@kendra.com
425-397-7911
Junk Email filtered ISP

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