Are Categories Not Available for Emails in Outlook 2013 and Exchange ActiveSync?
Idea shared by Albert Frausto - July 7, 2015 at 5:33 PM
Under Consideration
We're currently using the latest version of Smarter Mail Enterprise (14.0.5661) and noticed that whenever we try to apply a category to an email in Outlook 2013 the category is removed within a few seconds.
Does Exchange ActiveSync NOT support applying categories to emails?

9 Replies

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Robert Emmett Replied
July 8, 2015 at 8:28 AM
Employee Post
Albert, currently SmarterMail does not support categories on email messages, which explains the reason that the category is being removed from the message in Outlook after the next sync.  I will change this thread from a question to an idea and add it to our features request list for further discussion by the development team.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
Brett Humphries Replied
December 16, 2015 at 6:37 AM
Is this supported yet in the versions since?
Bassem Rawas Replied
January 11, 2016 at 9:59 AM
I was disappointed to find out this isn't supported as it was one of the features we hoped to gain from EAS, which didn't seem available in IMAP. I hope it will be included in a near future update.
Joey Proctor Replied
February 26, 2016 at 7:03 AM
Has this made the development teams list yet? This is a feature many of our clients are really interested in.
Thank you!
Joe Mocerino Replied
April 27, 2016 at 7:10 AM
Definitely looking forward to this functionally when its available.
Ionel Aurelian Rau Replied
April 27, 2016 at 8:02 AM
Any update on this feature request? The last update was from July last year.
This is a highly valued feature amongst MS Outlook users.
Bassem Rawas Replied
April 27, 2016 at 8:38 AM
Actually, I upgraded to the latest 15.x version and just tried applying a category to a message and it seemed to have worked. Anyone else confirm?
Paul Blank Replied
April 29, 2016 at 8:33 AM
No, it's not funny at all.
Donavon McKigney Replied
October 4, 2016 at 12:58 PM
Is there an update on the categories yet?

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