Deleting messages using webmail - any record of activity in any log?
Question asked by Webio - July 1, 2015 at 1:46 AM
is there any log record of webmail operations when it comes to deleting messages? From IMAP and POP logs we can tell that some messages where removed, retrieved etc but how about webmail?

5 Replies

Reply to Thread
Webio Replied
July 1, 2015 at 2:51 AM
I just want to let you know that it looks like someone from Nigeria logged in using webmail (this is also interesting because almost always hijacked accounts are being used for SMTP spamming but not this time) to client account, done something with his emails (I don't know if messages where browsed or not) and then removed all messages from Inbox (year 2013 until yesterday - about 3.3k messages). I have a backup so there is no problem to restore it but IMHO webmail logging MUST be more detailed.
Currently it looks like this:
[2015.06.30] 23:45:57 PM [IPFROMNIGERIA][mksbk3] Attempting to login : CLIENTEMAILADDRESS 
[2015.06.30] 23:45:57 PM [IPFROMNIGERIA][mksbk3][Domain : MAILDOMAIN] Login was successful : [CLIENTEMAILADDRESS (User)]
[2015.06.30] 23:55:17 PM [IPFROMNIGERIA][mksbk3][Domain : MAILDOMAIN] Logged Out : [CLIENTEMAILADDRESS (User)]
and thats all. I have no idea what was done in this 10 minutes between logging in and logging out.
Webio Replied
September 1, 2016 at 4:13 AM
Anyone from SmarterMail dev team? Does SmarterMail v16 which has rewritten GUI part which will use API for all operations will allow logging of webmail activity like performing operations on messages?
Yousuf Ishtiaque Replied
September 14, 2016 at 10:10 AM
Same issue is here, Client inbox is deleted and we don't have any trace or logs. Anyone from Smarter Mail team can reply?
CCC Replied
November 23, 2016 at 7:15 AM
Can SmarterTools please at least confirm if this is expected behavior?
Webio Replied
January 14 at 1:37 PM
Anyone from SmarterTools could confirm that this will be added to SM v16?

Reply to Thread