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export full tickets - including Custom Fields
Question asked by linda mueller - 10/27/2014 at 1:42 PM
Unanswered
Our client has asked for full ticket documentation.
We have custom fields that we must group in our reporting, 
but cannot see any way to export that shows these.
 
SmarterTrack Enterprise 8.5
 
any suggestions?
Thank you.
Linda

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