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I would like to propose idea of functionality which would allow which part of SmarterTrack should be displayed when user is entering SmarterTrack. IMHO home screen in not usable enough to display it as a first page. It always leads to KB, Tickets or Community. For example in my scenario I would like to have Home button removed and Knowledge base being displayed instead of Home button when user is opening my helpdesk page.
What do you think about it?