Report not work with Exchange 2013

Problem reported by Manuel - 9/22/2014 at 11:46 PM

Resolved

Hello,

I have SmarterMail in front of my Exchange 2013 Server.

The scheduled email reports not work, Exchange respond with this error: 5.1.7 invalid address.

Exchange 2013 not accept sender invalid address.

How can I do?

Tnx

Manuel

GRAFFITI — It's Communication
Riva del Garda (TN), I-38066 – Località Pasina 46
Milano, I-20129 - via Lamberto De Bernardi 1
Verona, I-37134 - via Legnago 126
San Francisco, US-94111 California – 275 Battery St, Suite 2600
website: www.graffiti.it

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Manuel Replied

9/24/2014 at 1:26 AM

Hello,
I contacted microsoft support.
Exchange 2013 will not accept email without email address in the header.
You can not change this setting.
I therefore ask to be able to implement in SmarterMail an email address in the notifications and reports.

GRAFFITI — It's Communication Riva del Garda (TN), I-38066 – Località Pasina 46 Milano, I-20129 - via Lamberto De Bernardi 1 Verona, I-37134 - via Legnago 126 San Francisco, US-94111 California – 275 Battery St, Suite 2600 website: www.graffiti.it

Employee Replied

9/24/2014 at 9:24 AM

Employee Post

Luca, I have added this to our feature request list for implementation in a future major release. I will mark this as a known issue.

Bruce Barnes Replied

9/24/2014 at 11:37 AM

Exchange 2013, like Exchange 2007, can be configured to accept NULL senders.

The fix is described in Microsoft Technet at: http://technet.microsoft.com/en-us/library/aa997469(EXCHG.80).aspx

Here's the short method:

Open an Exchange Shell
Set-SenderFilterConfig -BlankSenderBlockingEnabled $false

Tried to embed an image showing commands from technet, but the image is not populating.

Here's a link to the image:

https://www.chicagonettech.com/images/exchange/exchange2013nullsender.jpg

More information on configuring Exchange 2013 filtering is available via this Microsoft Technet article:

http://technet.microsoft.com/en-us/library/bb124087(v=exchg.150).aspx

Bruce Barnes ChicagoNetTech Inc brucecnt@comcast.net Phonr: (773) 491-9019 Phone: (224) 444-0169 E-Mail and DNS Security Specialist Network Security Specialist Customer Service Portal: https://portal.chicagonettech.com Website: https://www.ChicagoNetTech.com Security Blog: http://networkbastion.blogspot.com/ Web and E-Mail Hosting, E-Mail Security and Consulting

Andrea Free Replied

10/16/2014 at 4:03 PM

Employee Post

A new KB article has been created which addresses this issue - for now, simply mentioning the Exchange workaround that can be done. This item is under consideration for a future version to allow the From field in these emails to be defined. Thank you, Bruce, for your suggestion on the workaround.

SmarterMail's Automated Emails Not Received in Exchange

Andrea Free SmarterTools Inc. 877-357-6278 www.smartertools.com

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