Auto-Import of Site Data No Longer Works - SmarterStats 9.2.5630

Problem reported by Bruce Barnes - 9/20/2014 at 11:50 AM

Submitted

Attempting to auto-import website/log information into SmarterStats 9.2.5360 is no longer working.

When adding a new website via IMPORT FROM IIS:

selecting the site to import from the pop-up window, does not auto-populate the data into the site information fields, but leaves them blank:

After the site is selected, and the OK button is clicked on:

*Example of button selection on Import a Site from IIS*

the window closes, but none of the data is imported into the fields for the new domain setup:

DATA fields still empty after selection and acknowledgement of selection in IMPORT A SITE from IIS in SmarterStats 9.2.5630 — DATA fields still empty after selection and acknowledgement of
selection in IMPORT A SITE from IIS in SmarterStats 9.2.5630

The only way to add the site is via manual entry of each field.

Bruce Barnes

ChicagoNetTech Inc

brucecnt@comcast.net

Phonr: (773) 491-9019

Phone: (224) 444-0169

E-Mail and DNS Security Specialist

Network Security Specialist

Customer Service Portal: https://portal.chicagonettech.com

Website: https://www.ChicagoNetTech.com

Security Blog: http://networkbastion.blogspot.com/

Web and E-Mail Hosting, E-Mail Security and Consulting

4 Replies

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User Replied

9/22/2014 at 2:08 PM

Hey Bruce,
Can you confirm if the log location information (under Log Analysis Tab) is be filled in? I am just trying to get a better idea of it's only info on the Options tab or across all tabs. As for right now, locally I can't replicate this same behavior.
Thanks

Bruce Barnes Replied

9/22/2014 at 6:08 PM

Thanks for checking this, Michael;

The logs are in the same place they have been since we started using SmarterStats.

All websites are on the same server as SmarterStats is installed, in the local "D" drive, under the WEBSITE's home directory.

They are stored in the website's directory, and located in a directory called LOGS, with IIS creating the actual log directory under the LOGS directory. This allows us to keep all of the customer's data with the customer's log files.

The logs have no changes in permissions, with the exception that the webmaster for the website cannot modify or delete the logs - they become a permanent record and we keep them as long as a business remains a customer with us.

Bruce Barnes ChicagoNetTech Inc brucecnt@comcast.net Phonr: (773) 491-9019 Phone: (224) 444-0169 E-Mail and DNS Security Specialist Network Security Specialist Customer Service Portal: https://portal.chicagonettech.com Website: https://www.ChicagoNetTech.com Security Blog: http://networkbastion.blogspot.com/ Web and E-Mail Hosting, E-Mail Security and Consulting

User Replied

9/29/2014 at 8:45 AM

Hey Bruce,

When you do the 'Import -> from IIS' option,, is the Log Analysis tab referenced above automatically filled out or did you manually enter that? What I am looking to see if is only a portion of the information is not being populated. Say only the Log Analysis info is filled out, or if nothing is being filled out.

Thanks

Bruce Barnes Replied

9/29/2014 at 10:05 AM

Nothing is populated. All fields remain blank.

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