2
Importation of calendar items
Question asked by Robbie Wright - April 10, 2015 at 10:25 AM
Unanswered
So we've been struggling moving our most recently customer over from Exchange to SM. Right now, battling trying to import calendar items. After setting up the new customer account (with ActiveSync) and Outlook 2013, we're trying to import their calendar PST in their mailbox manually. And we get this:
 
 
We've tried import both a CSV of the calendar items and a PST with no luck. Is the simple answer that we cannot import any calendar items into SM? Cause that's an issue. I'm also trying to find a way to add an attachment to a calendar item but can't seem to. Is that not an option?

1 Reply

Reply to Thread
0
Employee Replied
April 10, 2015 at 4:33 PM
Employee Post
Hello Robbie,
 
Thanks for the information. At this time, you are not able to add attachments to the calendar events. This would be a feature requests for the application.
 
Are you trying to bring over events using ActiveSync or IMAP connections ? You may want to try to use the IMAP account first and then move over the details.  Once you make the connection to ActiveSync it will look for the account details within the SmarterMail calendar and not from Outlook.
 
Thanks.
 

Reply to Thread