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User Activity - Online Users - ActiveSync
Question asked by CCWH - 3/28/2015 at 7:30 AM
Unanswered
Hello all,
 
Just a quick one...I have noticed that when viewing the 'Online Users' (Manage > User Activity >) any mailboxes that have ActiveSync enabled do not show as Online / Active.  This doesn't seem normal?

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CCWH Replied
3/30/2015 at 7:15 AM
Any thoughts on this one?  Anyone seen ActiveSync online users?
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Employee Replied
3/30/2015 at 8:14 AM
Employee Post
CCWH, currently SmarterMail does not list ActiveSync users (or EWS users) under Online Users.  Similar to POP and SMTP, a typical EAS session connection is short in duration.
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CCWH Replied
3/30/2015 at 8:27 AM
Thanks for the clarification Robert. Much appreciated.
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