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Forgot Login Add Email Address
Question asked by VIP SUPPORTAL - August 26, 2014 at 7:44 AM
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Forgot Login
Trouble logging in? Simply enter your email address below and we will send you an email that will allow you to reset your login.  For faster and more reliable delivery, add you@youremail.com to your trusted senders list in your email software.
 
The email listed i.e. you@youremail.com is my primary portal domain. Do All emails come from this one even when using a brand? The user could get confused since the email listed is not the same as the brand name.

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Derek Curtis Replied
August 26, 2014 at 8:10 AM
Employee Post
I will have to check with the developers on this, but yes, I believe the Forgot Password email comes from the primary install address. However, having that come from the primary Brand email address is a better way to handle this. If that's not the case, I'll pass the info along for a future build as that's a good idea. 
Derek Curtis
COO
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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