4
What are "Product Experts" good for?
Problem reported by Joe Wolf - February 27, 2015 at 10:15 PM
Submitted
Are we only here to help SmarterTools answer questions with zero support from them?  Shouldn't we have direct access to at least ONE person at SmarterTools?
 
I spend a lot of time trying to help people, but there are a LOT of questions none of us can answer because they're undocumented and SmarterTools won't communicate with us.
 
I've become nothing more than a babysitter deleting spam thread (about 10 today).
 
Is this what the Product Expert program was intended to be?
 
-Joe
 
Thanks,
-Joe

Reply to Thread