Both SMTP & SmarterMail Web Service stops working - server not found
Problem reported by Thomas Connelly - February 13, 2015 at 12:34 PM
SmarterMail. Product Version: 13.2.5511.17051. Product Language: 1033
Both SMTP & Web interface stops working.  If I re-run the install, it seems to temporally fixes the problem.
We are using Y2k12 server standard 12 gig Ram
Any ideas?

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Rod Lasky Replied
February 13, 2015 at 1:16 PM
Employee Post
Hi Thomas.  In the Event viewer, do you see any .NET errors just prior to the MailService process stopping?  If so, then I would completely reinstall the .NET Framework, including any optional updates found in Windows Updates.
Rod Lasky
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
Thomas Connelly Replied
February 14, 2015 at 7:15 AM
When I download and install the .NET package the system says it is already installed.  It seems that the w2k12 server with 4.0 .NET is a completely different animal.  Any ideas?

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