Emails on Inbox lost their subject
Problem reported by Carlos Santos - February 2, 2015 at 5:06 AM
Hi all,
All of my emails on the inbox have lost their subject and body
I've tried this : http://portal.smartertools.com/kb/a2629/no-subject-or-no-sender-messages.aspx?KBSearchID=630739 but all i got was dozens of emails with the same subject and most of them continue without subject or body.
Has anyone tried this? Any solution for this ?
Carlos Santos

2 Replies

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Employee Replied
February 2, 2015 at 2:36 PM
Employee Post
Good day Carlos,
Thanks for the information. This sounds familiar where the emails are not displaying any information. Have you tried to re-index the account(s) that are exhibiting the issue ?
Please let us know if you have additional questions.
Thank You.
Employee Replied
February 6, 2015 at 2:00 PM
Employee Post
Hello Carlos,
Thanks for the update. You may want to submit a Support Ticket so we can review the details further. We would need a copy of the mailbox to determine what specially is occurring and any surrounding variables.
Thank you.

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