Chat & Shared Resources over multiple domains

Idea shared by Chaz Garrett - 1/14/2015 at 12:17 PM

Under Consideration

Our business has 2 entities, started separately and merged. So employees have email from either entity A or B. We are looking for a way to merge the two without loosing branding and established email address for either entity. We are really looking to share resources like calendars, contacts and chat. Any suggestion

21 Replies

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Chris Thompson Replied

2/18/2015 at 7:57 PM

Ditto. Multiple divisions within the company - acme.com, acme.ca, acme.fr However, creating and using the domain alias is not suitable as each division has common addresses like 'customerservice@acme.com' - managed by entirely different people.

Michael Replied

8/11/2015 at 9:24 PM

Any possibility domains can share resources?

Bruce Barnes Replied

8/11/2015 at 9:31 PM

You could make one a sub-domain of the other and merge the resources into the main domain.

They they can share everything.

Bruce Barnes ChicagoNetTech Inc brucecnt@comcast.net Phonr: (773) 491-9019 Phone: (224) 444-0169 E-Mail and DNS Security Specialist Network Security Specialist Customer Service Portal: https://portal.chicagonettech.com Website: https://www.ChicagoNetTech.com Security Blog: http://networkbastion.blogspot.com/ Web and E-Mail Hosting, E-Mail Security and Consulting

Michael Replied

11/11/2015 at 10:22 AM

Smarter Tools- any plans to allow user A on Domain 1 to be able to share resources (contacts, calendar) / chat with user B on Domain 2 ??

pixel Replied

11/16/2015 at 11:01 AM

Definitely would like to see something on this. I'm testing out SmarterMail Enterprise, and this is definitely a gotcha from what I require, and what I have had from the product I'm currently using. I need to be able to share multiple calendars (and eventually contacts) with other users in other domains. For now, looks like I might need to stick with still using the other product...

Michael Replied

11/17/2015 at 8:26 PM

Yea. There's been no ST official activity on this. Seems of very super low priority.

Von-Austin See Replied

12/21/2015 at 2:59 PM

Employee Post

Michael,

At this time there are no plans on incorporating sharing between multiple domains on the same server. We get this request a couple times a month in both our sales and support departments so it should already be on our radar for future considerations.

I'll be glad to submit a feature request on my end and will send this directly to the developers for further consideration.

In my writeup to them I will include the feature request for linking shared resources (Contacts, Calendars, Chat, etc) on multiple SmarterMail domains within the same server, as well as public links for shared resources.

Von See Technical Support Supervisor SmarterTools Inc. (877) 357-6278 www.smartertools.com

Michael Replied

12/21/2015 at 3:10 PM

Thanks. Yea. It seems if it's requested several times a month I wish it was considered for inclusion in future version. In this thread alone we've been talking about it for a year.

Parinda Dissanayake Replied

4/12/2016 at 8:05 PM

actually this is a very very important feature because most of companies has sub domains and different domain with in single organization so communicating between them is really important

Hope smarter mail will release this feature very soon

Michael Replied

4/12/2016 at 8:33 PM

Agreed, but we're gonna need more votes for ST to take this serriously

Mark Milton Replied

9/1/2017 at 8:18 AM

I would also really like to see this feature added. Would help a lot with a few of my clients

Mark Milton Pro Tech North Web: www.protech-north.co.uk Email: mark.milton@protech-north.co.uk Tel: +44 (0)1261 838282 Web Design & Web Hosting

Paul Blank Replied

9/1/2017 at 10:08 AM

Not only should this kind of thing be relatively simple to implement (yes, I know that nothing is really "simple,") it would be a valuable feature in general for SM. In addition, it should also allow communication between separate servers running SM (to be allowed by an "inclusion" list on each server). Thinking forward, it would certainly be a positive selling point for ST and SM for their products, as more and more data communication moves to the cloud.

Anne Campbell Replied

3/4/2019 at 8:02 AM

Definately something we would like to see implemented, has always been frustrating that we can't.

Andrea Free Replied

3/5/2019 at 10:02 AM

Employee Post

Thanks for your feedback, everyone. It's been a while since this was last addressed. I've added this feature to the discussions list to be reconsidered. I'll keep you updated.

Andrea Free SmarterTools Inc. 877-357-6278 www.smartertools.com

Parinda Dissanayake Replied

3/5/2019 at 11:23 PM

much appreciated, inter org communication is a very + feature

Regards

Parinda Dissanayake

Anne Campbell Replied

3/6/2019 at 1:07 AM

Excellent news

There are a lot of sharing features which have been lost moving from version 15 to 17 so hopefully while these are being addressed additional functionality such as sharing across domains can be added to help improve the functionality

Anne Campbell Replied

3/6/2019 at 8:49 AM

Sharing resources with others within your organization is crucial. From sharing calendars, contacts, tasks, notes and email folders, to event and conference room scheduling, having a true team collaboration server leads to a more effective, and efficient, business.

couldn't agree more, but how do we achieve this in Smarter mail 17?

Sharing resources across a company, department or group of users is simple in SmarterMail. Items can be shared right from within the webmail client, and SmarterMail even supports permission levels, allowing users to specify whether items are read-only or editable on a per user or group basis.

This is not true as different departments / divisions may work under a different domain as such there is no sharing functionality at all