Welcome to the SmarterTools Support Portal

Our portal offers users a number of support resources, from the ability to initiate tickets and live chats with our agents to self-help resources via our Knowledge Base, Community, and Online Help. For more information and answers to commonly asked questions, see the SmarterTools Support Policy.

To fully participate in this Support Portal, a SmarterTools account is required. To request an account, please submit a ticket to the Sales Department using the Tickets button above.

 

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Recent Articles

SEP25
Web Conferencing and Group Chat in SmarterMail 16.x

It’s time for another sneak peek of SmarterMail 16! In our last post, we showed how the SmarterMail interface is evolving by making it more modern, user friendly, and mobile responsive. Well, that’s not all we have in store… SmarterMail 16 will introduce web conferencing, which means video chats, group meetings, screen sharing and more!

SmarterTools Blog
JAN1
SmarterMail 16.x Sneak Peek

Over the last few months we’ve been working feverishly on SmarterMail’s next major version, SmarterMail 16.x, and we’re excited to share more details and screenshots to all SmarterMail users. Preview the mockups for the SmarterMail 16.x interface redesign and let us know what you think!

SmarterTools Blog
JAN1
Configuring Windows Performance Monitor to Capture Disk I/O Activity and Potential Disk Issues

When managing a mail server, it’s important to monitor your server’s disk activity to prevent bottlenecks or latencies that can degrade your mail server’s performance. In this post, learn how to configure Windows Performance Monitor to capture information pertaining to your server’s disk I/O utilization and discover potential disk issues before they occur.

SmarterTools Blog
JAN1
The Beauty of the Disposable Email Address

These days, it seems offering up an email address is required everywhere you go -- both online and off! However, many people hate the idea of giving away personal information so freely, even when it means receiving something in return. In this blog post, learn how SmarterMail’s disposable email address let’s you get what you want yet avoid becoming vulnerable to spam.

SmarterTools Blog