Copy Mail Sent To or From a Mailbox

Applies to: SmarterMail 6.x

Using the events system, the system administrator can blind carbon copy (BCC) a user's sent and received messages to another email account. This ability is useful for both archiving and monitoring purposes.

Copying Received Mail
Follow these steps to automatically BCC all of a user's received messages:

1. Log in as the system administrator.
2. Click Settings in the main toolbar.
3. Click the Events navigation pane.
4. Click New Event in the left tree view.
5. In the Name field, type the name of the event.
6. In the Event Category field, select E-mail.
7. In the Event Type field, select Message Received.
8. Select the To Address checkbox and type the user's email address in the corresponding field.
9. Click the Actions tab.
10. Click Add Action in the actions toolbar.
11. In the Action field, select Add Recipient.
12. In the Maximum Frequency field, select None.
13. In the Recipients field, type the email address to which messages should be forwarded.
14. Click Save.

Copying Sent Mail
Follow these steps to automatically BCC all of a user's sent messages:

1. Log in as the system administrator.
2. Click Settings in the main toolbar.
3. Click the Events navigation pane.
4. Click New Event in the left tree view.
5. In the Name field, type the name of the event.
6. In the Event Category field, select E-mail.
7. In the Event Type field, select Message Sent.
8. Select the From Address checkbox and type the user's email address in the corresponding field.
9. Click the Actions tab.
10. Click Add Action in the actions toolbar.
11. In the Action field, select Add Recipient.
12. In the Maximum Frequency field, select None.
13. In the Recipients field, type the email address to which messages should be forwarded.
14. Click Save.

For more information, refer to the Events section of the SmarterMail Online Help.

Article ID: 488, Created On: 7/31/2009, Modified: 7/13/2010