Activate Cyren Zero-hour Antivirus

NOTE: As of November 1, 2019, SmarterTools no longer accepts activation requests that use TLS 1.0 and 1.1. Therefore, older installations of SmarterMail (SmarterMail 14.1 and older) may not activate properly as they do not support TLS 1.2 and higher. For more information, please contact our Sales Department.

Applies to SmarterMail 7.x-15.x

Cyren Zero-hour Antivirus is available as an optional add-on to SmarterMail and is associated to a specific SmarterMail license key at the time of purchase. Once you have purchased this add-on, you will need to reactivate SmarterMail before enabling Zero-hour Antivirus. For more information on reactivating SmarterMail, please refer to the KB article Reactivate SmarterMail.

After SmarterMail is reactivated, the Zero-hour Antivirus add-on will also be activated. For information on enabling the add-on and configuring the add-on's antivirus settings, please refer to the KB article Enable Cyren Zero-hour Antivirus.

NOTE: Customers interested in testing the add-on before purchasing it may do so by activating a 30-day trial within SmarterMail Enterprise. For more information, refer to the KB article Activate a Free Trial for the Cyren Zero-hour Antivirus Add-on.

For more information, please refer to the SmarterMail Online Help.

 

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