3
False chat in queue alert
Problem reported by Don Hunter - 2/17/2022 at 1:25 PM
Submitted
Everyone gets a Chat in Queue alert, yet there is no new chat.
The alert comes to everyone, when someone else is already chatting with someone and the chat is active in their queue.

Issue occurs on app and not desktop version.

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Derek Curtis Replied
Employee Post
Thanks, Don. We'll see if we can replicate this. 
Derek Curtis
COO
SmarterTools Inc.
(877) 357-6278

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