New email message in the same window
Idea shared by ram - 5/29/2018 at 1:31 PM
I suggest can to create a new email message in the same window.

18 Replies

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yes! no popup
I completely agree with this. The pop up is very annoying. I normally lose it with all the windows I normally have open. Clients have also said this to me.

I like the way Gmail has the compose box coming up on the lower right corner.

If the user could choose if they want it in a new window or within the webmail would be good as some people perfer popup.

Mark Milton
Pro Tech North
Web: www.protech-north.co.uk
Email: mark.milton@protech-north.co.uk
Tel: +44 (0)1261 838282
Web Design & Web Hosting

I concur. It should be in the same inline. No popup!
Massive yes here, another big request we've had. No popup Window unless the user opt's to "pop out".
I agree. Cant wait for the day they make the interface just all in one window, popups are from the 90's! Pop it up in the same webpage like Gmail, please?
Further support this request.

The other big issue with pop-ups is that they do not work in private browsing mode. If I happen to have an urgent need to reply to an email when visiting family or friends, I typically prefer to use a "private" browsing window. Unfortunately, with the pop-up, the session does not carry over to the new window and I am unable to reply an email at all. The pop-up window does not contain the original message or any recipients.
Andrea Rogers Replied
Employee Post
Hi all, 

We are considering the possibility of adding a quick reply option that would allow you to reply to a message without popping out a new window. 

Andrea Rogers
SmarterTools Inc.


Good news! Pop ups are frustrating.

Yes! This is a good news!!!
LOL - I asked about the same thing less than a month ago and got no replies at all ;-)

I'm all for it!
About time. Popups are of the past. Most email services keep it all in line with an option to popup. No worries about popup blockers installed on your browsers in that case. How soon can we see this roll out?
Tim Uzzanti Replied
Employee Post
Shivam, popups are not a thing of the past. When we work on PC's we compose multiple messages concurrently while still being able to use other aspects of the interface like Workspaces, File Storage, Calendars etc. 

This is why so many people can't use an iPad and appreciate a PC!

What we are adding in the future is a way to do quick replies from the preview.  This will not be a full compose but provide a way to do a quick response.

Tim Uzzanti
SmarterTools Inc.
(877) 357-6278
Tim Uzzanti, according to your explain the SmaterMail prefers to make a new tab because the user will be able to switch tabs. But for my customer experience, they still need to reply or compose in the single windows. Why not doing the way to implement this feature by setting?
Or just make a simple way to appear popup windows at the center of the screen may be better with low effort.
Completely agree with this!
Adam Berry
MD of AJRB Services Ltd.
Tel:+441865 930930
E-Mail: adam@ajrb.co.uk

We offer IT Support, Web Hosting, and E-Mail Services globally. Get in touch with us today for more information.
Can we at least learn from how Gmail does its compose popup? 

As much as I will not use Gmail myself, we have to take our hats off to how they have done an amazing job with their webmail product, and constantly at the front of innovation and good user experience.

A little simplified in-line reply AJAX window would be amazing - or add it as a BETA option for people to try out on SM and report back feedback until you develop it just right for SM :)
When new updates?

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