CAN'T CHANGE ANYTHING in PROTOCOLS SETTINGS!!
Problem reported by Cristina Precup - March 13 at 12:57 PM
Submitted
Hi,
after upgrade from 15.7 to 16.3 we can't change anything in Settings - Protocols. After I press Save and return to the page, the change is reversed to the initial setting.
This is very frustrating, please help!
Thank you,

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Matthew Kides Replied
Employee Post
Hello Cristina,
 
I am having difficulty reproducing this.
Can you change the settings in any other areas? What specific cards/settings are you modifying?
 
Regards,
Matthew Kides
Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Hi
I go to Settings - Protocols and try to change various settings in POP, IMAP, SMTP IN and SMTP Out sections.
Like Banner, Allow Relay (this is actually the one I need to modify urgent), Command Timeout, etc. Plus, if I go to Settings - Security - Whitelist and I want to add an IP range to whitelist and enable SMTP Auth Bypass, after I enable the setting, it reverts back to OFF. All other settings (SMTP, POP, IMAP, XMPP) remains ON, but SMTP auth Bypass changes back to OFF. 
​We did not have this problem before upgrade and need urgent to change some settings in SMTP protocol.
​Please help. Thank you,

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