SmarterMail 16.2.6442 and 15.7.6443 Now Available
Announcement made by Andrea Rogers - August 22, 2017 at 4:44 PM
Employee Post
We just released the latest minor versions of SmarterMail 15.7.6443 and 16.2.6442! Check out the release notes for more information.

Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278

www.smartertools.com

9 Replies

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6
Still far to many bugs in 16.2.6442 and features that were in SmarterMail 15 missing.

Any idea when SmarterMail 16 will be production ready as it is still very much like using beta software?
5
"SmarterTools need to get some better software testers and concentrate on getting the email and webmail features stable before adding fancy things like Group Chat that and Team Workspaces that not one of our 12,000 customers on SmarterMail use." (from Bruce, above)
 
It is very disheartening (and disturbing) to see all the issues with v16, and calls into question the wisdom of ST in releasing this version into production, one which should, at best, still be in beta.
 
My users need email, first and calendars, second, way before they need, or even want, anything else. As such, these features should be stable, reliable, and 100% compatible with Outlook and other exchange-compatible clients. Very few people here are using Tasks, and even fewer are using Notes and the remaining features. Nobody is using Chat. *Nobody*
 
Why aren't the v15 and v16 features part of the same release, with a per-user and/or per-administrator choice of graphical user interface? Wouldn't it be easier in the long run to maintain and support just one underlying "engine"?
1
Paul Blank wrote:
My users need email, first and calendars, second, way before they need, or even want, anything else. As such, these features should be stable, reliable, and 100% compatible with Outlook and other exchange-compatible clients. Very few people here are using Tasks, and even fewer are using Notes and the remaining features. Nobody is using Chat*Nobody*
I agree with that: NOBODY of our users use CHAT aeven if they ave it.
And NOBODY use live conference.
3
Is there a plan for a soon new version, maybe also with some bug fixes? Last update was on August, 22.
3
Bottom line is that 1: in the eyes of many, v16 is not production-ready. And 2: Why introduce new versions (with new bugs, guaranteed) when the bugs aren't out of the existing versions? And where does this leave v15 users that are not happy with v16 as it is now? I am truly not trying to be confrontational, but many of us have to deal with the user (and Management!) fallout from poorly performing software.
6
SmarterTools are fixated on releasing a new major release every year with added features to keep the upgrade protection money come rolling in.
 
Unfortunately all these new features are half baked and buggy leading to mail server software that is no-longer fit for purpose.
 
SmarterTools need to place their business model on hold while they fix the bugs before adding more broken features.
 
In the last minor release they introduced new 'Autodiscover settings' that you can set on a per domain biases, guess what these are broken and don't work.
 
GET THE FEATURES YOU ALREADY HAVE IN SMARTERMAIL FIXED BEFORE ADDING MORE NEW BROKEN FEATURES!!!!
1
When we are using 'Add to outlook' to sync GAL. the contacts @ GAL will only appear once. Once we close outlook, the next time we open outlook, all the contacts@GAL will disappear.  Is there anyone has the same issue as ours?
1
The more i look, the more this last version is a half product. Not stable at all and with bugs jumping out per minute. Also the one that were fixed. Or at least the Smart Mail team thinks that way.
4
The word I have finally come up with is insulted. We are insulted at being told what we need, instead of being given what we want. And this word is coming from our users and or clients' management. 
 
Smartermail does so much stuff well, but the constant bug reports and issues with the new UI are a serious drain on our resources as email admins. Give the next release a new number, for all we care; just don't keep changing it for the sake of change. And long live v15, or whatever you want to call it. Yes, we understand that webmail on tablets/phones doesn't always work well, so we install an email client or use that device's built in email. So what?
 
ST, if you take this as an "attack," then you have the whole thing wrong. Email and Calendars have to work, and work as flawlessly and quickly as possible, on smartphone/tablet clients, and desktop/laptop client software and web browsers. The rest, for most users, is simply fluff.
 

 

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