SmarterTrack 5.x Released

SmarterTools is proud to announce the release of SmarterTrack 5.x. New features of the help desk software include:

  • A task management system
  • A follow-up system
  • Call logging
  • A mobile-optimized application for on-the-go access to tickets
  • A file manager for tickets and live chats
  • The ability to to send files to agents during live chats
  • New external providers and improved Web services
  • And more...

For more information, see the SmarterTrack Features page. A complete listing of the new features and enhancements is available on the SmarterTrack Release Notes page.

SmarterTrack customers with current upgrade protection can download SmarterTrack 5.x as a FREE major version upgrade. To access this latest version, visit the SmarterTrack Download page.

If you have questions about the SmarterTrack 5.x release, contact us at sales@smartertools.com.

Thank you for using SmarterTools products!