SmarterTools is proud to announce the release of SmarterTrack 5.x. New features of the help desk software include:
- A task management system
- A follow-up system
- Call logging
- A mobile-optimized application for on-the-go access to tickets
- A file manager for tickets and live chats
- The ability to to send files to agents during live chats
- New external providers and improved Web services
- And more...
For more information, see the SmarterTrack Features page. A complete listing of the new features and enhancements is available on the SmarterTrack Release Notes page.
SmarterTrack customers with current upgrade protection can download SmarterTrack 5.x as a FREE major version upgrade. To access this latest version, visit the SmarterTrack Download page.
If you have questions about the SmarterTrack 5.x release, contact us at firstname.lastname@example.org.
Thank you for using SmarterTools products!