SmarterTrack 4.9.3744 Released

SmarterTools announces the release of SmarterTrack 4.9.3744. Highlights of the SmarterTrack 4.9.3744 release include:

  • CHANGED: The text box for editing or creating a plain text auto-responder is now bigger to improve usability.
  • FIXED: Agents can now change their ticket and Live Chat status for a group simultaneously.
  • FIXED: Auto-responders for tickets submitted via the default brand now display a link to view the ticket online.
  • FIXED: Auto-responders for tickets submitted via the default brand now display valid links to view suggested Knowledge Base articles.
  • FIXED: Custom fields now display in the correct order when portal visitors submit tickets or Live Chats.
  • And more...

A complete listing of the new features and improvements is available on the SmarterTrack Release Notes page.

To access this latest version, visit the SmarterTrack Download page.

If you have any questions about the SmarterTrack 4.9.3744 release, contact us at sales@smartertools.com.

Thank you for using SmarterTools products!