SmarterTrack 4.5.3586 Released

SmarterTools announces the release of SmarterTrack 4.5.3586. Highlights of the SmarterTrack 4.5.3586 release include:

  • ADDED: A global AFK toggle available from anywhere in the management interface
  • ADDED: A new agent status popup that opens automatically on login
  • ADDED: A new general setting for disabling and enabling agent chat rooms
  • ADDED: A new general setting for disabling and enabling the agent instant messenger
  • ADDED: A new Live Chat hand-off setting for agent inactivity.
  • ADDED: A new portal setting for configuring the date range for popular KB articles
  • And more...

A complete listing of the new features and improvements is available on the SmarterTrack Release Notes page.

To access this latest version, visit the SmarterTrack Download page.

If you have any questions about the SmarterTrack 4.5.3586 release, contact us at sales@smartertools.com.

Thank you for using SmarterTools products!