SmarterTools announces the release of SmarterTrack 4.0.3435. Highlights of the SmarterTrack 4.0.3435 release include:
- ADDED: A Reply All button for Tickets
- ADDED: The ability for WhosOn to report to multiple servers for the same Web site
- CHANGED: The Auto-Logout field for agent group settings is now configurable by minutes
- CHANGED: The customer's avatar and name no longer display as related items in the Communication tab of a Ticket
- EFFICIENCY: Active, waiting, and closed Tickets now load faster in MySQL
- EFFICIENCY: Performing an advanced search for Tickets will now process faster in MySQL
- FIXED: Advanced searches by email address now display results properly
- And more...
A complete listing of the new features and improvements is available on the SmarterTrack Release Notes page.
To access this latest version, visit the SmarterTrack Download page.
If you have any questions about the SmarterTrack 4.0.3435 release, contact us at firstname.lastname@example.org.
Thank you for using SmarterTools products!