SmarterTrack 3.6.3355 Released

SmarterTools announces the release of SmarterTrack 3.6.3355. Highlights of the SmarterTrack 3.6.3355 release include:

  • ADDED: All preview panes now show a default message when nothing has been selected.
  • CHANGED: The Live Chat window in the management interface will now automatically close when it is transferred to another agent.
  • CHANGED: The transfer window is now larger to accommodate a larger text area.
  • EFFICIENCY: All Live Chat advanced searches now operate approximately 10 times faster in Microsoft SQL.
  • EFFICIENCY: All Live Chat advanced searches now operate approximately 80 times faster in MySQL.
  • EFFICIENCY: All Ticket advanced searches now operate approximately 10 times faster in Microsoft SQL.
  • EFFICIENCY: All Ticket advanced searches now operate approximately 80 times faster in MySQL.
  • And more...

A complete listing of the new features and improvements is available on the SmarterTrack Release Notes page.

To access this latest version, visit the SmarterTrack Download page. For full upgrade instructions, please refer to the Upgrading SmarterTrack document in the SmarterTrack Online Help System.

If you have any questions about the SmarterTrack 3.6.3355 release, contact us at: sales@smartertools.com

Thank you for using SmarterTools products!