SmarterTrack 3.5 Released

SmarterTools announces the release of SmarterTrack 3.5. Highlights of the SmarterTrack 3.5 release include:

  • ADDED: WhosOn visitor detection and monitoring.
  • ADDED: Ability to invite site visitors to chat through WhosOn and new WhosOn events and actions.
  • ADDED: Coaching added that allows administrators to chat with agents during a live chat session.
  • ADDED: Mapping support for Live Chat using Google Maps™ and Microsoft Virtual Earth™.
  • ADDED: New Live Chat and Ticket distribution methods.
  • EFFICIENCY: Numerous enhancements to increase performance.
  • Much More....

A complete listing of the new features and improvements is available in the SmarterTrack 3.x Release Notes.

To access this latest version, visit the SmarterTrack 3.x Download page.

If you have any questions about the SmarterTrack 3.5 release, contact us at: sales@smartertools.com.

Thanks for using SmarterTools products!